Privacy Policy

STREAMFLOWS LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting services, or communicating with us by phone, email, or text message.

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This Privacy Policy explains how we collect, use, store, and protect your information.

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Information We Collect

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We may collect personal information that you voluntarily provide, including but not limited to:
● Full name
● Phone number
● Email address
● Physical address
● Property or service-related details
● Communication preferences
● Any information submitted through contact forms, quote requests, or SMS opt-ins
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We may also automatically collect limited technical data such as IP address, browser type, and device information for website functionality, analytics, and security purposes.

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How We Use Your Information

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We use the information collected to:
● Provide estimates and perform requested services
● Communicate regarding appointments, scheduling, and service updates
● Respond to inquiries and customer support requests
● Send service-related notifications via phone call, email, or SMS (with consent)
● Improve website performance and customer experience
● Maintain internal records for business operations
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We do not sell, rent, or share your personal information with third parties for marketing
purposes.

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SMS & Text Messaging Communications (A2P Compliance)

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By submitting your phone number through our website, forms, or other communication channels, you consent to receive transactional and service-related text messages from STREAMFLOWS.

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Message types may include:
● Appointment confirmations
● Estimate notifications
● Service updates
● Follow-up communications

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Message frequency varies based on interaction.
Message & data rates may apply.

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You may opt out of SMS communications at any time by replying STOP.
For help, reply HELP or contact us directly.

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We do not send unsolicited marketing messages without proper consent.

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Mobile Information Sharing

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No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

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Mobile information collected for SMS communications will not be sold, rented, or distributed to third parties, except as required to operate our messaging services or comply with legal obligations.

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Consent & Opt-In Practices

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We only collect phone numbers and email addresses that are voluntarily provided by users.

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Consent may be obtained through:
● Website contact forms
● Quote request forms
● SMS opt-in forms
● Direct communication initiated by the customer
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All communications comply with applicable federal regulations, including the TCPA and A2P messaging standards.

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Data Sharing & Third Parties

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Your personal information may be accessed by trusted service providers strictly for business operations (such as scheduling systems, CRM platforms, or communication tools). These providers are contractually obligated to safeguard your data.
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We may disclose personal information if required by law or to protect our legal rights.

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Cookies & Tracking Technologies

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Our website may use cookies or similar technologies to enhance functionality and analyze site traffic. These tools do not collect personally identifiable information unless explicitly provided by you.

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You may adjust your browser settings to disable cookies if desired.

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Data Security

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We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system is completely secure, we follow industry best practices to safeguard your data.

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Your Rights & Choices

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You have the right to:
● Request access to your personal information
● Request correction or deletion of your information
● Withdraw consent for communications at any time
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To exercise these rights, please contact us using the information below.

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Updates to This Policy

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We may update this Privacy Policy periodically to reflect changes in laws, technology, or business practices. Updates will be posted on this page with a revised effective date.

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Contact Information

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If you have any questions about this Privacy Policy or how your information is handled, please contact:
STREAMFLOWS LLC
325 S Biscaynce blvd Miaimi FL 33131
[email protected]
(978-979-2293)

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